Now this is a story I can sink my teeth into.
I am back on dry land after five days in Laird Hamilton’s blueish-red ocean and sad. What in this surf world could possibly captivate me like Laird on menstruation again? Will the sun ever shine or will I spend the rest of my days wandering in periodic darkness?
Depressed, I scrolled on to Coastalwatch and saw that the Australian surf and boardsports association had their awards last night.
I wasn’t invited.
But I got to see lots of pictures and everyone looked like they were having the greatest time without me. Coronas. Poorly fitted black button-ups. Tom Carroll.
And then, near the bottom of the piece, I saw it:
“No strangers to the awards, Rip Curl took out Wetsuit of the Year with the 4/3 Chest Zip Flashbomb and Mirage MF Focus 21 winning Boardshort of the Year. The Torquay company also walked away with Swimwear of the Year and Customer Service Office of the year to round out the evening.”
Customer Service Office of the Year! Phones ringing. Answering calls about duckdive induced brain injuries. Answering calls about Kim Jong Un’s real designs on the Korean Peninsula. Not answering calls about returned products because duh. Flasher and MF never get returned.
No duh on the 4/3 chest zit Flashdance and MFuckus 21. Those bangers are best in class (I assume. North Koreans demand quality) but Customer Service Office? Now that is the coup of the decade!
Customer Service Office of the Year! Phones ringing. Answering calls about duckdive induced brain injuries. Answering calls about Kim Jong Un’s real designs on the Korean Peninsula. Not answering calls about returned products because duh. Flasher and MF never get returned.
I wonder who won the best Customer Service Office last year? Now this is a story I can sink my teeth into.
So long, Laird!
Hello, Torquay!
in the interest of equality the awards seem to be shared around sort of like when your dad is a judge during your heat in local board riders, you mates really think you did score that 10!
Ah- but have they grown jaded in success. My single interaction with Rip Curl Customer Service was spectacular. Spectacular, in the loop hole they walked me through to not fix my suit. 14 months old, but fairly fresh as you only use em 3 months a year round here. The split along the seam, was not a split along the seam as my unsophisticated eyes would tell me. It is in fact a material fault, the material seems to have let go of the seam rather than the seam let go of material, and this rephrasing deemed their warranty null and void. R.I.P Curl…
They are fucking kidding – would not the seam be their seam and also the material be their material. So all the materials and seams are part of their product NO???
My response would have been YOU CUNTS very loudly then burn your nearest Rip Curl store to the ground!!
I bought Needs steamer last season pretty epic for think $180 mark as an aside
Have dealt with O’Neill, Rip Curl and Xcel for wetsuit warranty issues. Never had a problem with any. Material letting go of the seam could happen if a suit is worn too small or too tight in one area over stretching the material and creating stress beyond the strength of a seam designed for proper fit, not saying that’s what happened. That would fit under normal wear and tear since that’s what happens to my suits sometimes,right around the belly area for some reason. Usually they fix it without question or charge a minimal repair fee if the area is small. Go to the local shop where you bought your suit. Most would be happy to help you or can contact the area rep on your behalf. If you bought it online, well that’s a different discussion.
suits come with a 12 month warranty, i would of told you to suck it in far less words then they used if you’d brought it back to my shop. on the other hand i’m not winning any customer service awards
hahaha – Well, I was specific about the time as Rip Curl claim, “World’s Best Warranty Program – 3 Year Warranty on all stitching & 12 Month Warranty on all materials”. Mocking the convenience that is was materials rather than the covered stitching.
After watching the above video, I realised I have had the great pleasure of dropping in on and being dropped in on by all the participants beside the Coffin lad. Look out next Easter cunt.
Ok guys, I’m thinking about living in Newport and going into the surf industry, or moving to San Francisco to work in the tech industry. I already have the 6’2″ Sci-Fi, half beard, and 100$ boots, so those bases are all covered. Anyone have any suggestions?
would you rather live in San Ramon or Yorba Linda?
Good point! Come to think of it I’d rather pack my asshole with razor blades and work as a truck driver. Tech and surfing was a cool thought though.
Saw Firewire got nominated for an environmental award at the SIMA awards this year. About as green as the revamped EPA
Cheyne, Wayne and The Sultan! Name the odd one out and list your reason! First prize is the exclusive use of Lena Dunham’ SUP during the winter months! And I just ran out of exclamation marks… Can you be the judge Wigs?
well that’s a bit hard, they’re all pretty odd.
Come on, have a go! Lena’s now famous steed awaits.
..aaah, maybe…Wane is a goofy?
Oh, and off topic..anyone remember how bad those heated wetsuit thingies were? I got one for a birthday. Would’ve rather socks and jocks.
I need more Laird menstruation! Please don’t let this magic die!
Three weeks isn’t all that long to wait. Hang in there champ.
There was much heated debate in the Board of Directors room at Australian Surf and Boardsports Association about the prospect of a 2017 Greatest Free Fall Award category.
It was decided that “Free Fall” was too tenuously connected to surf and boardsport.
SurfStitch reportedly wiped the sweat from their brow.
Here’s the information you asked for:
2016 Sales Office of the Year
WINNER: Volcom Australia and New Zealand
RUNNER UP: Billabong National Customer Service