Unforgivable.
Now, entitled behavior in the face of beautiful service employees is always rotten but in the day and age of Covid, when service employees are taxed to the maximum?
Well oh my goodness.
Unforgivable.
Yet even so, a professional surfer has allegedly pushed a hotel front desk employee to the maximum by pretending to be “passed out” after finishing 2nd in two surfing competitions with hideously rude, irredeemably entitled behavior.
Per the Reddit /TalesFromTheFrontDesk sub:
Hi all, first time poster long time lurker.
A little info before we start this lovely tale, we have been having issues with our reservations teams reservations actually making it into our system. (we don’t take walk-ins so all reservations are through the reservations team or online)
So this situation happened about a week or so ago. People included in this story is Myself, and Surfer guy (SG for short)
SG: Walks up to the desk huffing and puffing holding his surfboard. “Hello, I have a reservation. Make it quick please. I’m super super exhausted. Just finished 2nd in two surfing competitions”
Myself: “I’ll be as quick as I can. May I see your ID, card and vaccination card?”
SG: Huffs some more and hands it over.
It’s during this moment I don’t see the name on the arrivals list and have a feeling the same issue that’s been popping up the last few nights has occurred. After a few questions asking if It could of been under some other name, and for the confirmation number he starts to get pissed off.
SG: “I just got done with two surfing competitions and now I have to deal with this?? Of course It’s under my name. I just got done with two surfing competitions and I’m very tired. I am going to pass out. Can you give me a key to my room and we can figure the payment out later? I just got done with two surfing competitions.”
Myself: “Unfortunately, Sir, I am unable to provide you with a room unless I have a payment method. I’m going to contact reservations and see If they can transfer the reservation over. I apologize for the delay.”
SG: “This is embarrassing! I’m never staying here after this.”
He ends up walking over to one of our couches in the lobby and flops down, head resting against the backboard. Within a few moments I was able to have the reservation sent over, and printed out the form for him to sign. (just agreeing to our policies)
Myself: Hello, Sir. I have the reservation now. I just need your card and your signatures and we’ll be done.
He continues to pretend to be passed out. To prove a point of how tired he is? I’m not sure. It’s obvious he’s awake as his eyes are only partly shut and I can see him blinking. It takes a few moments before I am able to “wake” him up and get him to sign his forms.
SG: “I’m never staying here again. This is humiliating and cruel. I just got done with two surfing competitions and you didn’t allow me to go to my room. I’m about to pass out.”
Myself: “Have a good evening!”
Ok.
So which professional surfer was this?
We for sure know.
Two competitions, second place.
The only clues we need for public flogging.
Which surfer pretended to pass out?